Frequently Asked Questions (FAQ)


What is PIP?
How do I get started with PIP?
Why do I have to enter a Verification Code when I create my account?
Where can I sign in with my PIP URL?
Why do I need to sign in to PIP before I can use my PIP URL at other Web sites?
Why can't I use my PIP URL in another Internet browser window (after I have signed in to PIP)?
How do I sign in to a Web site with my PIP URL?
When I sign in to a new Web site with my PIP URL, why am I asked to verify my URL?
What is the Trusted Site Expiration that appears when I sign in to a new Web Site with my PIP URL?
What happens if I deny the verification request when I sign in to a new Web site with my PIP URL?
How do I create additional PIP URLs?
How do I update the information I share with Web sites?
Who has access to my information?
Do I need to provide my personal information to PIP?
How do I view and edit the Web sites where I use my PIP URL?
How do I change my password?
How do I use OpenID delegation with PIP?
Why do the Flickr and LinkedIn links not appear correctly in my Personal Identity Page carousel?
Which Web sites support the Activity Stream on my Personal Identity Page?
How often is the Activity Stream on my Personal Identity Page updated?
What happens when I delete an OpenID identity?



What is PIP? Top Top  

Personal Identity Portal (PIP) allows you to manage your personal information online by providing a single sign on to multiple Web sites. PIP also provides the flexibility to share only the information you choose with each Web site. Use PIP to protect your information and share it with sites you trust. You can set PIP to track what sites you have shared your information with and for how long. You can choose to stop sharing information with a site you no longer trust. Click here to learn more.
How do I get started with PIP? Top Top  

Click Sign Up for an Account from the home page to create your PIP account. You will receive a personal identifier in the form of a URL that you can use to sign in or register at any site that supports OpenID.
Why do I have to enter a Verification Code when I create my account? Top Top  

PIP incorporates a security feature called CAPTCHA that uses a Verification Code. The Verification Code verifies that you personally requested the account and helps to prevent malicious users from creating multiple accounts in your name.
Where can I sign in with my PIP URL? Top Top  

You can sign in with any site that supports OpenID (such as LiveJournal, Stackoverflow, and Zooomr). Click here to view a list of OpenID sites where you can use your PIP URL.
Why do I need to sign in to PIP before I can use my PIP URL at other Web sites? Top Top  

Signing in to PIP verifies your identity and enables your PIP URL with OpenID Web sites. Once you sign in to PIP, your PIP URL is valid at any OpenID Web site until you sign out of PIP or close your Internet browser window. If you use your PIP URL without signing in to PIP first and you have sign in security enabled, you will see a warning page indicating that you did not sign in to PIP. If sign in security is disabled, you will be automatically redirected to PIP to sign in. For more information on sign in security, sign in to PIP, then click My Account from the PIP home page and refer to sign in security under Account Settings.
Why can't I use my PIP URL in another Internet browser window (after I have signed in to PIP)? Top Top  

Once you sign in to PIP, your PIP URL is valid as long as you use the same Internet browser window. If you open a new Internet browser window, you must sign in to PIP from that browser window to re-verify your identity before you can access other Web sites with your PIP URL.
How do I sign in to a Web site with my PIP URL? Top Top  

Your PIP URL can be used at any Web site that supports OpenID and displays the OpenID logo:

openid_logo
If the Web site's sign in page includes an option to sign in with OpenID, enter your PIP URL into the OpenID field. Some Web sites do not include an explicit OpenID field to enter your PIP URL. For these sites, enter your PIP URL in the username field and leave the password field blank.
When I sign in to a new Web site with my PIP URL, why am I asked to verify my URL? Top Top  

This occurs the first time you sign in or register for an account with a new Web site. As a security measure, you are asked to verify the address of the Web site and the PIP URL you used to access the site. You may also be asked to provide optional information such as your name or email address to the Web site.
What is the Trusted Site Expiration that appears when I sign in to a new Web Site with my PIP URL? Top Top  

When you sign in or register for an account with a new Web site, you must decide how long you want your PIP URL to be valid at the Web site. If you select Never Expire, you will never need to re-verify your PIP URL at that Web site again. If you select Expire on a specific date or Expire After Signing In, your PIP URL becomes invalid after a certain period and you will be required to re-verify your PIP URL the next time you sign in.
What happens if I deny the verification request when I sign in to a new Web site with my PIP URL? Top Top  



If you deny the PIP URL verification request when you sign in or register for an account with a new Web site, you will return to the sign in page. No information is exchanged with the site and you will not be signed in.
How do I create additional PIP URLs? Top Top  

Sign in to PIP, then click My OpenIDs from the PIP home page to create or edit your PIP URLs. You can create custom PIP URLs for the types of activities and information you wish to share with different Web sites. For example, you may have a work URL which is used at sites you access from work, a home URL for blogging and personal interest sites, and a shopping URL for merchant sites.
How do I update the information I share with Web sites? Top Top  

Sign in to PIP, then click My Information from the PIP home page to edit the information you share with Web sites (such as your name and email address). This is the additional information you may be asked for when you sign in or register for an account with a new Web site.
Who has access to my information? Top Top  

Only the Web sites where you successfully signed in with your PIP URL have access to your information, and you decide what and how much information to provide. VeriSign does not provide your information to others except as you direct or as required by law. Click here to view the Privacy Policy.
Do I need to provide my personal information to PIP? Top Top  

PIP does not require any personal information. The information you save on PIP is optional, so you can decide how much or how little to share.
How do I view and edit the Web sites where I use my PIP URL? Top Top  

Sign in to PIP, then click My Trusted Sites from the PIP home page to view and edit the Web sites where you have signed in with your PIP URL. From this page, you can change the Trusted Site expiration and remove sites that you no longer visit.
How do I change my password? Top Top  

Sign in to PIP, then click My Account from the PIP home page. In the Change Password section, enter your old password and new password, then click Save Settings.
How do I use OpenID delegation with PIP? Top Top  

To set up delegation for a specific Web page, add the following HTML code to the <head> section. In most cases, you will want to add this to the index page (such as index.html) of your Web site.

<link rel="openid.server" href="http://pip.verisignlabs.com/server" />
<link rel="openid.delegate" href="http://[username].pip.verisignlabs.com" />
<link rel="openid2.provider" href="http://pip.verisignlabs.com/server" />
<link rel="openid2.local_id" href="http://[username].pip.verisignlabs.com" />
<meta http-equiv="X-XRDS-Location" content="http://pip.verisignlabs.com/user/[username]/yadisxrds" />

[username] is your unique PIP username.
Why do the Flickr and LinkedIn links not appear correctly in my Personal Identity Page carousel? Top Top  

For Flickr and LinkedIn, you must configure your account profile with your username before it can be linked correctly on your Personal Identity Page carousel. Go to your account on the Flickr or LinkedIn Web site and make sure you have associated your username as the name used in your profile's URL.
Which Web sites support the Activity Stream on my Personal Identity Page? Top Top  

Web sites that support the Activity Stream on the Personal Identity Page are highlighted in the Web Site list.
How often is the Activity Stream on my Personal Identity Page updated? Top Top  

The Activity Stream on the Personal Identity Page is updated hourly.
What happens when I delete an OpenID identity? Top Top  

When an OpenID identity is deleted, it is inactivated but not removed from the system. This is to prevent it from being reused and compromising any services that may still be bound to it. Contact support if you need to reactivate or permanently delete an identity.
 
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